Thank you for choosing Water-Protec for the prevention of water damage.
You will find on this page all the information necessary to complete the installation of your product and how to configure your account on our web platform.
How can we help you?
If you have not had your system installed by a certified installer and want to install it yourself, watch this video.
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It explains all the installation steps to protect the most common places.
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If you want to hire a certified installer, we invite you to contact one of our certified dealers by clicking here.
Model E
If your system is already physically installed and you need help connecting it to your Wi-Fi network, watch this video.
Once your device is connected to a Wi-Fi network, you can create an account on our web platform to access its data.
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Visit client.water-protec.com.
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Click on "Create an account now".
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Complete the form.
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You will receive a confirmation email in your inbox.
You must click on the link inside to activate your account. -
Once your account is activated, you can log in.
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Once your account is created, you must associate your
new device with it.
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Log on to client.water-protec.com.
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Click on "Add Device"
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Enter the 16 character code shown on your control panel.
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Click on "Add"
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To activate notifications:
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Go to your device page by clicking on the eye .
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Go to the section: "Notifications", the link is below
of the page title. -
Click on "Add notifications"
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Choose if you want to activate
email notifications or SMS and enter
your information.
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